Shipping policy
Last updated: 30 March 2026
At AlterEgo we print on demand using local and international partners to give you the fastest possible delivery in your region.South Africa Orders (Fulfilled by In.It Apparel)
Processing time: 1–3 business days•
Shipping time: 3–7 business days via tracked courier
Free shipping on orders over R750.
All orders are printed and shipped locally from South Africa – no import duties or delays for SA customers.
International Orders (Fulfilled by Printify)
Processing time: 2–5 business days.
Shipping time: 7–14 business days (varies by destination)
Tracked shipping is included.
Important: You are responsible for any customs duties, taxes, or import fees charged by your country. These are calculated and shown at checkout where possible.
General Information
All products are made-to-order (print-on-demand). Delivery estimates start after your order is processed and approved.
You will receive a tracking number by email as soon as your order ships.
During peak periods (e.g., around major track events or holidays), shipping times may be slightly longer. We will keep you updated via email.
We ship to most countries worldwide. If we cannot ship to your location, we will notify you before processing payment.
Order Tracking
Track your order using the link sent to your email or by logging into your account on AlterEgo.online.Questions?
Contact us at info@alterego.co.za for any shipping-related queries. We aim to get your Alter Ego gear to you as quickly as possible so you can wear it on the next track day, meet, or cruise.